In collaboration with Postco, we've introduced a complimentary return by courier service for all shoes purchased on our web-store.
Try on your purchase in the comfort of your own home and let us know straightaway if you’d like a different size. We'll collect your purchase from your home, or alternative address.
You have up to 7 days from receiving your order to request a return to exchange shipment through https://360.postco.co/alessandroshoes
- Items accepted for exchange must be returned to us unused and in as new condition with all original packaging or boxes intact.
- Returns that do not meet our exchange requirements will be sent back to you.
- To initiate paperless returns, please hold onto the original shipping label that came with your parcel for activation. If not, a printer will be required to download and print the new return label and attach securely onto your packaged parcel.
- We will be in touch with you to confirm your preferred size or style availability before processing the exchange.
- Once your item is received and determined to have met our exchange requirements, the product in your preferred size or style will be shipped to you once again.
Need help with your Exchange?
Contact Us for assistance